All purchases made from KOKORO Boutique are governed by a shipment contract, wherein the risk of loss and title for the items transfer to you upon delivery to the carrier. While KOKORO Boutique and its associates strive for accuracy, we do not guarantee the completeness, reliability, or error-free nature of product descriptions or other content on this site. If a product from KOKORO Boutique does not match its description, your recourse is to return it in unused condition. Products will be dispatched within 1-2 months of ordering. Returns are only accepted in the event of product damage, for which proof is required. Upon verification, a replacement product will be promptly shipped to you. If you have any issues, please contact us at divine.dahlia02@gmail.com.